Privacy Policy

This Privacy Policy describes how victoriagolfcarts.com.au (“we”, “our”, or “the Site”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

Contact

If you have questions about this policy or your personal data, you may contact us at:

Email: info@victoriagolfcarts.com.au
Phone: 0489 262 054
Address: 31 Learmonth St, Ballarat VIC 3350, Australia

Collecting Personal Information

We collect the following types of personal information when you visit our site or place an order:

Device Information: Includes IP address, browser type, time zone, pages visited, and referring websites.
Order Information: Includes name, shipping and billing address, email, phone number, and payment details.

We collect data through:

Cookies: Small files stored on your browser to identify your session.
Log Files: Track user behavior and interactions.
Web Beacons, Tags, Pixels: Monitor how you use our site.

How We Use Your Information

We use your information to:

Process your orders and payments
Communicate with you regarding your purchase
Screen orders for potential fraud or risk
Send marketing materials (if you’ve opted in)
Improve and analyze website performance

Text Marketing and Notifications

By providing your mobile number, you agree to receive order notifications and occasional marketing texts (up to 4/month). Consent is not a condition of purchase.

To unsubscribe, reply STOP to any message or click the unsubscribe link provided.

For assistance, reply HELP or contact us directly.

Minors

Our website is not intended for individuals under the age of 15. We do not knowingly collect personal information from children. If you believe your child has provided us with information, please contact us for removal.

Automatic Decision-Making

If you are located in the EEA, you may object to automated decisions that significantly affect you. Our systems use automated tools to:

Temporarily block IP addresses after failed transactions
Block cards associated with suspicious activity

Your Rights

California Residents (CCPA)

You have the right to:

Access your personal information
Request corrections or deletions
Port your data to another service

To exercise your rights, please contact us. You may also authorize an agent to act on your behalf.

Cookies

Cookies help us enhance your experience and analyze site usage. We use the following types of cookies:

Functional cookies
Performance cookies
Advertising cookies
Social media/content cookies

Cookies generally last between 30 minutes and 2 years. You can control cookie usage via your browser settings, though disabling cookies may impact site functionality.